1. TOP
  2. Information List
  3. Notice of email distribution system maintenance

Top 5 Frequently Asked Questions

Notice of email distribution system maintenance

Thank you for using BowNow.
In order to improve the stability of the email distribution system, we have decided to perform maintenance on the email distribution system for the new email function.

We sincerely apologize for any inconvenience caused to our customers, and appreciate your understanding.

We will carry out maintenance of the email distribution system.

We will be performing maintenance on the email delivery system for the new email function.
The range of impact during the maintenance period is described below. We apologize for the inconvenience, but please check and adjust.

*This event has been postponed from September 9th.Maintenance of email distribution systemThis is a separate maintenance.

Implementation date

October 2023, 10 (Sunday) 22:7-00:10 (Japan time)

Impact range

Companies using the new email function

The email function may become unstable for up to 15 minutes during the above hours.

Although the impact time is short,
Please make important deliveries in the afternoon.

If an error occurs when sending emails during maintenance
We apologize for the inconvenience, but please avoid the above time slots and redeliver the mass e-mails at your company.
Regarding trigger distribution, if the condition is set to form CV, it will be re-distributed after maintenance.
If your condition is an email distribution list, we apologize for the inconvenience, but please re-deliver it at your company.

Additionally, it is not possible to obtain open actions for emails opened while BowNow is suspended due to maintenance.
Please note that it may not be possible to restore the service after maintenance.

* Maintenance will not affect the environment while using the old mail function, free, and entry plan.

About consultation

In addition, this caseToIf you have any questions about this, please do not hesitate to contact us. official,
To the support windowToPlease tell us.

BowNow support window TEL: 050-3196-1032
Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX
Mail: support@cloudcircus.jp
Contact us
Study session information