About duplicate delivery of notification emails
It was confirmed that the same content was duplicated in the automatically sent emails regarding the ABM template and ToDO delivered at midnight on January 2022th and 1th, 24.
We apologize for any inconvenience caused to our customers.
Thank you for your understanding.
Cause
Due to the maintenance of the server on January 2022, 1 (Sunday), a problem occurred in the settings of the automatically sent emails related to the ABM template and ToDO, and similar emails were delivered in duplicate.
対 応
Currently, the department in charge has changed the settings, and we have taken measures to prevent duplicate distribution in the future.
Therefore, I think that the same event will not occur.
We apologize for any inconvenience and thank you for your understanding.
About consultation
Also, if you have any questions regarding this matter, please contact us.Please contact the support desk.
BowNow support window | Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX Contact us |