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Top 5 Frequently Asked Questions

If you see a system error when logging in

We have confirmed that some users display a system error when logging in to the management screen.
We apologize for the inconvenience, but if you experience any symptoms, please reset the PW with a password reminder.


System error displayed when logging in




When I try to log in to the management screen, a system error is displayed and I am unable to log in.
The workaround is to reset the password.


Click "Forgot your login ID / password?" On the same screen.
Please use password reminder.





We apologize for the inconvenience to all users.
Thank you for your understanding.

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