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Delay in log aggregation

Today, we confirmed the delay in log aggregation from around 12 am on Tuesday, December 24th.

We apologize for any inconvenience caused to our customers.
Thank you for your understanding.

Applicable period

December 2019, 12 (Tuesday) 24: 9-15: XNUMX

Impact range

For all users of BowNow
At the time of confirmation, there is a delay of log aggregation of up to 3 hours.

Cause

This is currently under investigation.
I will add it as soon as there is progress.

We apologize for the inconvenience and thank you for your understanding.

----------------------------------- <12/24 15:00 postscript> ------ -----------------------------

Currently, the delay in log aggregation has been resolved.
There was a delay due to a significant decrease in the performance of the aggregation server.
We apologize for the inconvenience.

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About consultation

This caseToIf you have any questions about this, please do not hesitate to contact us. officialTo the support windowToPlease tell us.

BowNow support window TEL: 050-3196-1032
Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX

Mail: support@cloudcircus.jp
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