Login becomes unstable
Today, from around 1 am on January 14th (Tuesday), there is a symptom that the login to the BowNow management screen is unstable.
We apologize for any inconvenience caused to our customers.
Thank you for your understanding.
Applicable period
January 2020, 1 (Tuesday) 14:8 to 13:XNUMX
symptom
When I log in, the alert "Access has expired" is displayed and I am returned to the login screen.
Even if I log in again, the same symptom occurs and I cannot log in.
Impact range
For all users of BowNow
Cause
This is currently under investigation.
I will add it as soon as there is progress.
We apologize for the inconvenience and thank you for your understanding.
----------------------------------- <1/14 13:40 postscript> ------ -----------------------------
The phenomenon that login becomes unstable has been resolved.
It became unstable due to a server failure.
We apologize for the inconvenience and inconvenience.
Thank you for your understanding.
-------------------------------------------------- -----------------------------------------
About consultation
This caseToIf you have any questions about this, please do not hesitate to contact us. officialTo the support windowToPlease tell us.
BowNow support window | TEL: 050-3196-1032 Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX Mail: support@cloudcircus.jp |