We will scrutinize company information
Thank you for using BowNow.
In the company trace function, it was confirmed that the link between the company information and the IP address is inconsistent.
Therefore, for inconsistent items, we will delete the association and plan to take measures to prevent inconsistent information from being associated in the future.
We apologize for any inconvenience caused to our customers.
We will inform you about the date when we will respond as soon as it is decided separately.
About scrutiny of corporate information
Overview
BowNow, which you are currently using, has a "company trace function" that allows you to grasp the company name from the IP address that the visiting user is accessing.
However, this time it was confirmed that the information in the "company information linked to the IP address" was inconsistent, and we are currently taking measures internally.Inconsistent information will be deleted in the future.
Please check the behavior when deleted as it is summarized below.
Dashboard
The number of companies accessed is displayed in the company distribution on the dashboard page.
The number of acquired companies is the number of companies determined by IP address.Among the displayed companies, the number of companies may decrease because inconsistent company information will be deleted after the response.
* In the case of an environment where inconsistent company information is not owned, the figures will not change.
View site status
When looking at the site status, if the IP address information accessed by the user is in the BowNow database, "cid information" is displayed, and when clicked, it is linked to the company details.
Also here, if the information is inconsistent after the correspondence, the company information will be lost, so the display will be changed to the IP address.
* For leads that do not have inconsistent company information, there is no change in the display.
Find leads
When searching for a lead, "cid" information is displayed if the company name and company information can be confirmed in the company / organization name column, and IP address information is displayed if the company information is unknown.
"Cid information" is a link, and clicking it will take you to the company details.
If the information is inconsistent after the response, the company information will be lost, so the display of "cid information" will be changed to the IP address.
* If the company / organization name is not set for the lead, the part where the company name is displayed will also be changed to the IP address.
* For leads that do not have inconsistent company information, there is no change in the display.
Form details
Even in the form details, "cid" information is displayed if the company name and company information can be confirmed in the company / organization name column, and IP address information is displayed if the company information is unknown.
"Cid information" is a link, and clicking it will take you to the company details.
If the information is inconsistent after the response, the company information will be lost, so the display of "cid information" will be changed to the IP address.
* If the company / organization name is not set for the lead, the part where the company name is displayed will also be changed to the IP address.
* For leads that do not have inconsistent company information, there is no change in the display.
It will be the changed part when the correspondence of inconsistent company information is completed.
We apologize for the inconvenience caused to the companies that are currently inconvenienced.
We will continue to make improvements to make the tool easier to understand.
About consultation
In addition, this caseToIf you have any questions about this, please do not hesitate to contact us. official,
To the support windowToPlease tell us.
BowNow support window | Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX Mail: support@cloudcircus.jp Contact us |