About access failure

Today, from 4:9 on April 9th ​​(Tuesday), the BowNow server will be heavily loaded.
There was an unstable time when the BowNow service was temporarily unavailable.

We apologize for any inconvenience caused to our customers.
In addition, although the problem of high load has been solved, there is a delay in log aggregation at present.

This will be reflected in sequence, so
Thank you for your understanding.

Event

The display of the management screen and the site embed form becomes intermittent,
The behavior of browsing and submitting forms was extremely unstable.

Applicable time

2019年 4月9日（水）　9：55～10:00　、10：50～11:00

Impact range

For all users of BowNow

Cause

A part of BowNow's internal processing is heavily loaded,
During the above hours, the service became unstable.

Here, we changed the priority of processing,
Load balance the server so that the event does not reoccur
I did maintenance.

We apologize for the inconvenience to all users.
Thank you for your understanding.

About consultation

In addition, this caseToIf you have any questions about this, please do not hesitate to contact us. official,
To the support windowToPlease tell us.