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Notice of end of support for Internet Explorer

Thank you for using BowNow.

BowNow used Internet Explorer 11 (hereinafter referred to as IE11) as a certified browser, but it will no longer be supported on February 2021, 2, and will be a non-guaranteed browser thereafter.

We sincerely apologize for any inconvenience caused to our customers, and appreciate your understanding.


  • * Although it will be available after February 2021, 2, it may not work properly because we will not check the operation of IE after that.
  • * If a malfunction occurs in IE11, we will consult with support until August 2021, 8 and make a decision on how to deal with it after confirming it in-house.
  • * Since August 2021, 8, we will not be fully supported, so we will not be able to deal with any problems.
    We apologize for the inconvenience, but please use our certified browsers (Windows Firefox latest version, Windows Google Chrome latest version, Microsoft Edge latest version).

Operation guarantee end date


As of February 2021, 2, we will remove it from the operation guaranteed browser, but until August 28, 2021, which is the end date of support of Microsoft, the IE developer, we will confirm it in-house upon consultation. We will consider whether to respond.
As a possibility, we may not be able to respond, so please forgive us.

Please see below for details on the end of support for Microsoft Internet Explorer 11.

About customers using IE11

For customers who are using BowNow using IE11, please use our operation-guaranteed browser Windows Firefox latest version, Windows Google Chrome latest version, Microsoft Edge latest version.

Background of the decision to end support

On August 2020, 8, the developer Microsoft announced the end of support for Internet Explorer 17 for Microsoft 2021 apps on August 8, 17.

After the above schedule, the operation on IE11 as a browser is restricted, new functions of Microsoft 365 cannot be used, and if you access apps and services from IE 11, some functions may stop. I will.
In addition, the following information is also released by Microsoft.

If your current web application relies on features specific to the older browser Internet Explorer, we're now revisiting you to remove those dependencies and make them available for viewing in the latest browser, Microsoft Edge. We believe it is the mission of our support team to encourage you to consider it.

Microsoft recommends using Microsoft Edge except for business Web systems that require backward compatibility with Internet Explorer.

Security measures such as dealing with Intnet Explorer vulnerabilities will continue, but there are no plans to add new features.

In response to the above statement from Microsoft, we have decided to discontinue system operation support from the viewpoint of information security.
We recommend using the latest browser when considering the safety of your own usage environment.

We apologize for any inconvenience caused to our customers, and thank you for your understanding.

About consultation

If you have any questions regarding this matter, please contact the support desk.

BowNow support window Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX
Mail: support@cloudcircus.jp
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