Reed synchronization process delayed
Reed synchronization process delayed
Today, May 5th (Monday), there was a delay in the process of reflecting lead information to the mail delivery side in the old mail function.
We apologize for any inconvenience caused to our customers.
Thank you for your understanding.
Applicable time
May 5th (Monday) 18: 11-24: XNUMX
Cause
There is a load on the system, and the process is performed normally, but it takes time to reflect it.
Symptoms occurring
New registration (including form submission) / update on the "Lead Management" page in the management screen is not reflected in the reader data information on the "Send Email" side.
Impact range
For all users who are using the old mail function
Correspondence progress
We are currently confirming this with the Engineering Department, but the expected completion of processing is unknown.
----------------------------------- <5/19 10:30 postscript> ------ -----------------------------
The delay in reflection in the lead database on the mail delivery side has been resolved.
The system DB load increased and processing was delayed.
We apologize for the inconvenience and inconvenience.
Thank you for your understanding.
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