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Reed synchronization process delayed

Reed synchronization process delayed

Today, May 5th (Monday), there was a delay in the process of reflecting lead information to the mail delivery side in the old mail function.

We apologize for any inconvenience caused to our customers.
Thank you for your understanding.

Applicable time

May 5th (Monday) 18: 11-24: XNUMX

Cause

There is a load on the system, and the process is performed normally, but it takes time to reflect it.

Symptoms occurring

New registration (including form submission) / update on the "Lead Management" page in the management screen is not reflected in the reader data information on the "Send Email" side.

Impact range

For all users who are using the old mail function

Correspondence progress

We are currently confirming this with the Engineering Department, but the expected completion of processing is unknown.

----------------------------------- <5/19 10:30 postscript> ------ -----------------------------

The delay in reflection in the lead database on the mail delivery side has been resolved.
The system DB load increased and processing was delayed.

We apologize for the inconvenience and inconvenience.
Thank you for your understanding.

-------------------------------------------------- -----------------------------------------

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