Notice of form bug
From around 2019:3 to 18:12 on March 13, XNUMX (Monday), we confirmed a problem with a specific BowNow form.
We sincerely apologize for any inconvenience caused to our customers.
The events are summarized below, so please check.
Event
If you are using a pull-down (single selection) or radio box (single selection) on the BowNow form
No matter what I select, "true" is displayed.
* If you have selected pull-down for status, group, tag association, etc. on the form,
The value is displayed as "true".
Applicable time and range of influence
Occurred from 2019:3 to 18:12 on March 13, 17 (Monday), resolved at 40:XNUMX on the same day
Causes and countermeasures
A problem occurred during the version upgrade scheduled to be implemented today.
Currently, we are urgently repairing it, but we have not yet seen the prospect of completing the repair.
* Information will be updated as soon as there is progress.
How to avoid the event
We are very sorry for customers who are using pull-downs or radio boxes on the form.
Please respond by changing the question to a check box until the program is modified.
* Because it is unconfirmed whether the value that is currently "true" can be restored.
Please avoid the period until the release of the modified version by the above method.
About consultation
In addition, this caseToIf you have any questions about this, please do not hesitate to contact us. official,
To the support windowToPlease tell us.
| BowNow support window | TEL: 050-3196-1032 Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX Mail: circus_support@startialab.co.jp |
This case, to all our customersToSorry for the inconvenience
To prevent such problems from occurring
Thank you for your continued support of BowNow service.