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Problems with the old mail function

From around 2020:5 on May 14, 16 to around 15:9 on May XNUMX, XNUMX, there was a problem that it did not behave even if the button was clicked on the old mail function screen.
It has been resolved now.

We apologize for any inconvenience caused to our customers.
Thank you for your understanding.

Applicable period

May 2020, 5 from 14:16 to 15th, 9:XNUMX

Impact range

Customers using the old mail function using BowNow

Bug details

-It does not behave even if you click the> button of "Distribution history" → "Details"

-Clicking the "+ button" in "Search reader data" does not work

Cause

There is a possibility of a primary malfunction, but we are currently checking the cause.
I will add it as soon as I understand it.

We apologize for the inconvenience and thank you for your understanding.

About consultation

This caseToIf you have any questions about this, please do not hesitate to contact us. officialTo the support windowToPlease tell us.

BowNow support window TEL: 050-3196-1032
Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX
Mail: support@cloudcircus.jp
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