Reed synchronization process delayed
Reed synchronization process delayed
Today, January 12th (Friday), there is a delay in the process of reflecting lead information to the mail delivery side.
We apologize for any inconvenience caused to our customers.
Thank you for your understanding.
Applicable time
Friday, March 12th, 20: 10-50: 12
12 month 20 Date (gold) 15: 00 ~
Cause
The engineering department is currently identifying the cause.
Symptoms occurring
New registration (including form submission) / update on the "Lead Management" page in the management screen is not reflected in the reader data information on the "Send Email" side.
Impact range
For all users of BowNow
Correspondence progress
We are currently confirming this with the Engineering Department, but the expected completion of processing is unknown.
----------------------------------- <12/20 13:00 postscript> ------ -----------------------------
Currently, the synchronization processing delay has been resolved.
Please make sure that the data registered during the failure time is registered correctly just in case.
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----------------------------------- <12/20 15:15 postscript> ------ -----------------------------
Processing delay has occurred again from around 15:XNUMX.
We are currently investigating the cause.
We apologize for the inconvenience and thank you for your understanding.
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----------------------------------- <12/20 15:40 postscript> ------ -----------------------------
Currently, the synchronization processing delay has been resolved.
Please make sure that the data registered during the failure time is registered correctly just in case.
The cause was that the system synchronization was delayed due to the increased load on the system.
We apologize for the inconvenience.
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