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Top 5 Frequently Asked Questions

We will carry out mail server maintenance

This time, we will maintain the mail delivery server.
The range of impact during the maintenance period is described below. We apologize for the inconvenience, but please check and adjust.

Implementation date

① 2020/01/29 (Wednesday) 02:00 am-05:00 am, up to 60 minutes
* It will be work at midnight

② 2020/01/30 (Thursday) 02:00 am-05:00 am, up to 60 minutes
* It will be work at midnight

Impact range

[Administrator side]
(XNUMX) Lead information added / changed / updated / deleted by BowNow is not synchronized with the mail delivery side during maintenance.
⇒Please update the contents sent in the form manually (collective registration or lead update on the management screen side) after maintenance and synchronize the data.
* As a general rule, please do not perform batch registration or manual registration of leads during maintenance hours.
* There is no effect on email delivery during reservation.
* There is no effect on management screen operations other than API.

There is no problem in using the mail delivery itself.

(XNUMX) Lead information added / changed / updated / deleted by BowNow is not synchronized with the mail delivery side during maintenance.
⇒Please update the contents sent in the form manually (collective registration or lead update on the management screen side) after maintenance and synchronize the data.
* As a general rule, please do not perform batch registration or manual registration of leads during maintenance hours.
* The number of opened emails cannot be counted for emails opened during the maintenance period.
* Even if the email started to be delivered before maintenance, if it is being delivered during maintenance, the delivery process may not be completed.
* As a guide, please refrain from mass distribution about 1 hour before the start of maintenance.

[Reader side]
・ Back numbers cannot be displayed.
-The image in the HTML mail opened during the period is not displayed.

About consultation

In addition, this caseToIf you have any questions about this, please do not hesitate to contact us. official,
To the support windowToPlease tell us.

BowNow support window TEL: 050-3196-1032
Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX
Mail: support@cloudcircus.jp
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