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About delay of log aggregation

Today, from the morning of November 11th (Friday), we have confirmed the delay in log aggregation.

We apologize for any inconvenience caused to our customers.
Thank you for your understanding.

Applicable period

From Friday, November 2019th, 11 to 8:11 AM on Saturday, November 9th, 0

Impact range

For all users of BowNow
At the time of confirmation, there is a delay of log aggregation of up to 4 hours.


This is currently under investigation.
I will add it as soon as there is progress.

We apologize for the inconvenience to all users.
Thank you for your understanding.

[Additional content]
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November 11th 9:0 The delay in log aggregation has been resolved.

The cause is that there is a problem on the data center side, and the processing function of our service is
There was an event that temporarily decreased.
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About consultation

In addition, this caseToIf you have any questions about this, please do not hesitate to contact us. official,
To the support windowToPlease tell us.

BowNow support window TEL: 050-3196-1032
Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX

Mail: support@cloudcircus.jp
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