1. Top
  2. Information List
  3. Notice of response to the spread of new coronavirus infection

Top 5 Frequently Asked Questions

Notice of response to the spread of new coronavirus infection

Cloud Circus Co., Ltd. has been affected by the spread of the new coronavirus (COVID-19), reducing the health risks of all concerned parties and employees, cooperating to prevent the spread of infection as a member of the international community, and business continuity. We will take the following measures for the purpose of maintaining.



November 2020, 2-

* The end period of support is undecided.



All employees



Remote work recommendations
Recommended staggered commuting
Refrain from business trips
Expanded online meetings
Implementation of diffusion prevention measures such as wearing in-house masks and disinfecting alcohol


About support window

The Cloud Circus Support Team will work from home from March 3rd (Tuesday) to March 3th (Friday).
In addition, due to working from home, we would like to suspend the telephone support window and respond by e-mail and chat.



Notice of extension of telephone support suspension

We have announced that we will be suspended until March 3th (Friday), but the telephone support suspension has been extended until March 13th (Friday).
We apologize for any inconvenience this may cause and thank you for your understanding.
We accept inquiries by email or chat, so please contact us.


With the spread of infection in Japan, we have implemented additional measures to ensure the safety and security of all employees, their families, and business partners, and will continue to take necessary measures flexibly and promptly. I will.


Currently, each service provided by our company will be operated as usual, but it may be difficult to make a call to our company.

For inquiries, support requests, and other inquiries, we would appreciate it if you could contact us via the form on our website or chat.


【Inquiry form】https://cloudcircus.co.jp/contact/

[BowNow Support Form]https://manual.bow-now.jp/contact/

[Blue Monkey Support Form]https://manual.bluemonkey.jp/contact/

[Plusdb support form]https://manual.plus-db.jp/contact/



We would like to ask all concerned parties for their understanding during the period.

Study session information