1. Top
  2. Information List
  3. Notification of mail function malfunction

Top 5 Frequently Asked Questions

Notification of mail function malfunction

April 2017, 4 We would like to inform you that a problem has occurred with the following contents.
We deeply apologize for any inconvenience and inconvenience caused to our customers.

Bug details

【Date and time of occurrence】
2017/4/28 (Friday) 8:30

[Response completion time]
2017/4/28 (Friday) 15:32

[Contents]
Phenomenon that delivery to some email addresses fails in email delivery
Delivery during the failure period may have more failures than usual.

[Cause]
Network failure in data center

[Our response]
Currently, the switching work to another network has been completed, and the service has been completely restored.

We apologize for the inconvenience to all users.
Thank you for your understanding.

Study session information