[Resolved] Some of the automatic emails sent from the form are treated as spam.

2024 years 3 month 11 date (month)22:40Around this time, it was confirmed that some automatically sent emails from the BowNow form were treated as spam.
Currently, it has been resolved and is being received correctly.

We apologize for any inconvenience caused to our customers.
Thank you for your understanding.

Applicable period

2024 years 3 month 11 date (month)22:40From around March 2024, 3 (Tuesday)10:42Around

We apologize for the inconvenience.

Impact range

For all users of BowNow
・There is a possibility that automatic emails (thanks emails, administrator emails) sent from the BowNow form will not arrive.
・There is a possibility that automatic emails sent from the member registration form (thanks emails/administrator emails) will not be delivered.

Regarding the form CV during the above hours
Sorry to trouble you, but please check the form details on the management screen.

I want to check the list of inquiries, but where should I check?

Cause

Due to some IP addresses of BowNow servers being registered with Spamhaus
There was an event that the mail from the form was treated as spam mail.
Currently, I have applied for exclusion from the Spamhaus list and it has been resolved.

We apologize for any inconvenience and thank you for your understanding.

About consultation

Also, if you have any questions regarding this matter, please contact us.
Please contact the support desk.

BowNow support window

Reception hours: Weekdays from 10:12 to 13:17 / XNUMX:XNUMX to XNUMX:XNUMX Contact us