[Form] An error is displayed after submitting the form, and the page does not transition to a normal page.
After inquiring the form, the completion page becomes an error.Screen to change the form, detailed settings> submission settings> error page due to the page URL described in the display address after submission is not published or does not exist ...
[Old mail] [New mail] The font at the time of reception is different from that at the time of creation.
The font of the email text displayed on the BowNow management screen is different from the font when it is received.The font created on the management screen and the received font may differ.Email provided by the new email function ...
[Other] There is a difference in the number of PV between BowNow and other tools
There is a difference in the number of PV between BowNow and other measurement tools such as Google Analytics. The following factors can be considered as the cause of the difference in the number of PVs of other tools of BowNow. ① BowNow installation date / other two ...
[Old mail] [New mail] Mail is delivered even though delivery has stopped.
If you receive an inquiry that the distribution is still being delivered even though you have unsubscribed, there are multiple possibilities.-The "Confirmation of consent for mail delivery" item is not set in the delivery stop form.-The mail address is different from the mail address that delivered the mail ...
[New email] The delivery result of searching for leads and the delivery result in email management do not match, and the number of arrivals is different from email management when searching for leads
The delivery result of searching for leads and the delivery result of managing emails do not match.When you search for a lead, the numerical value such as arrival is different from the screen that manages emails.For example, on the page that manages emails, I received 500 emails, but I searched for leads ...
[New email] Precautions for plug-in code
Are there any precautions to take when writing a merge code?It is a "insertion code" that automatically inserts "last name", "first name", "company name", etc. from the lead information at the time of mail delivery, but depending on the description method, mail delivery may fail or the information may be displayed ...
[New email] The number of unclicked emails is different from the number displayed and the number displayed when clicked.
At the top of the details of the email, when you click "Unclicked" that can be confirmed in the list, the difference between the number displayed in the list and the number displayed when you click is received by text mail, link click The number you did is the link click ...
[Initial setting] License account
Can I change my license account? Since BowNow creates an environment for each license ID, it is not possible to change it to another character string while using the license ID.Thank you for your understanding.Licensed at support ...
[Form] Inquiry information is not displayed in the automatically sent email
After adding an item in the item settings, there was an inquiry, but the inquiry information from the item added to the automatically sent mail (thanks mail, administrator mail) is not displayed, and the inquiry content from the customer is not displayed in the mail.In the item settings ...
[Lead] Garbled characters on the management screen after batch registration
It is affected by the fact that the CSV file format to be registered is Shift-Jis.Since environment-dependent characters and machine-dependent characters are not specified in the new JIS standard, garbled characters will occur when importing. October 2016 ...
[Other] About environment-dependent characters and machine-dependent characters
Environment-dependent characters and machine-dependent characters are characters that are not displayed correctly or are erased in each environment depending on the type and environment (OS) of the personal computer. There are dependent characters for Windows and Mac respectively, Wind ...
[New mail] The link click value remains 0 on the mail management screen, and the link click is not reflected.
I clicked on the URL in the email, but the number of link clicks did not increase.There are multiple reasons why the number is not reflected in the link click.If the cause is the URL described in the email ① Tracking code is set ...
[File] I can't download the file, I get a 404 error when I click the file link
When uploading a file to BowNow and pasting the generated URL link on the website or in the email text, a 404 error occurs and the download cannot be performed.
[New mail] SPF / DKIM cannot be set or activated
In the new mail environment, SPF / DKIM settings are required by default.After setting, please apply and if the setting information is not correct, please reset it. * After application, From address: no-re ...
[New email] Multiple email opening actions are acquired
BowNow's email opening user action is recorded each time the "tracking image" automatically added in the HTML email is retrieved from the tracking server.The mailer basically loads the image once locally ...
[Form] About link setting in the explanation text of the handling rule item of personal information
The link part of the personal information handling rule item shifts to BowNow.I want to know how to change to my company's page.Inquiry form ...
[File] If you paste the BowNow file URL into an email, can you determine who downloaded it?
If the URL of the file uploaded to the BowNow file is described at the time of mail delivery, can the file download action be obtained? BowNow file URL (https: // contents ...
[Linkage with other tools] When you enter information on the BowNow setting screen of the CMS BlueMonkey management screen, "There is an error in the input item" is displayed.
It is a specification that can not be set unless even one of the member registration forms is created on the management screen of BowNow.Therefore, after creating the membership registration form on the BowNow management screen, manage the CMS Blue Monkey again ...
[Email] After the email is delivered, a "?" Is inserted at the beginning of the email that arrives.
When the mail is delivered and the received mail is confirmed, a "?" Mark is displayed at the top of the mail body.I don't know how to erase it.Many mailers are now browsing with "UTF-8", and the delivered HTML emails have other characters ...
[Form] Not displayed
The form is not displayed, what is the cause?There are various reasons why the form may not be displayed.The causes that cannot be displayed on the system side are as follows.・ For domains not specified in the site settings ...
[Old mail] How to create a group to exclude unsubscribed leads
I stopped the delivery from the delivery stop form created by BowNow, but I received an inquiry that the mail delivery did not stop.I don't want to deliver it.When creating an email delivery group, "I would like a notification email from the site ...
[Form] I accidentally deleted the form.Can't it be revived?
Once the form is deleted, it cannot be undone.Be careful when deleting.
[Status] How to prevent the lead status from being automatically down?
The lead status has automatically gone down on the system side.How to prevent it?The status may go down automatically when using the form and downloading the file.The form is four ...
I can't receive emails from BowNow ・ It becomes junk emails
Emails delivered from BowNow (automatically sent emails from forms and emails delivered rather than sending emails) get stuck in the junk mailbox.It is not in the junk mail folder and the reception cannot be confirmed. * Old mail machine ...
[Old mail] Leads flowing in from mail are displayed as Unknown
I delivered an email, but when I checked the site status, I got an "inflow from email" action as an Unknown user.Why can I take action with Unknown when mail delivery can only be done by leads?already...
[Trouble] Tracking code is not installed
Even though I set the tracking code on the website, it is not installed on the BowNow administration screen.Measurement does not start. I created a BowNow tracking code and pasted it on my website ...
[Lead] Leads cannot be registered in a batch
When performing batch registration of leads, an error is displayed and import does not proceed, batch registration is not possible.In batch registration, there are 1: import method selection, 2: file selection, 3: confirmation, 4, completion and steps, and it is often stumbled ...
